Strong Supplier Expectations Work Use Them

Here is a good example of a supplier expectation: We seek suppliers that can help us continuously improve. In order to encourage this behavior, we are willing to split hard improvement savings with you 50-50 for the first year of these savings. We need your help in educating end-users, designing manuals, working with cross-functional teams, and introducing new products. We want to take advantage of your technical expertise. We value suppli­ers with good technical services and those who can keep us informed of leading edge technologies that we can employ.

Link to my book Common Sense Supply Management http://amzn.to/RCvfPF